Automated CX Assurance Testing that enables you to focus on what matters most—your customers.
Lens 5.0 is designed to deliver detailed, actionable insights into the health and performance of your contact center environment to quickly identify and resolve problem areas to achieve and maintain outstanding customer experience.
Lens 5.0 CX Assurance Testing Solutions
Learn more about our suite of CX technology testing and monitoring services.
Testimonials
Features
Speed
Rapid implementation, testing, problem identification & resolution
Flexibility
Test any type of voice or chatbot system, any time, any location
Comprehensive
Thorough, consistent, proven, accurate testing
High Value
Affordable, competitively priced services
Operational Benefits
High quality CX supports more self-serve & reduced operational costs